Laboratory level

Advisory services：

Negative dyeing and freezing of sample for preparation and its procedure，Copper wire mesh selection，The surface treatment for copper wire mesh，Basic operation of electron microscopy，The manual data collection process of electron microscopy，The automatic data collection process of electron microscope，Linux system usage，Use electron microscope data processing software，Use electron density map operating software of electron microscope，Use electron density map model building software of electron microscope。

Workstation or server operation and maintenance services：

System installation and maintenance，Installation and maintenance of single particle application software，Single particle application software update。

Custom Offerings：

Other software installation and debugging，Specific scripting/modification services。

Platform level

Electron microscope platform service：

200kV/300 kV cryo-electron microscope automatic data collection software installation and debugging， 200kV/300 kV cryo-electron microscope automatic data collection software script，Automatic data transfer software，Automatic data preprocessing software，Installation and debugging of 200kV/300kV cryo-electron microscope configuration computer network，200kV/300kThe automatic data collection software SerialEM and free product update operation and maintenance of。

Cluster management and operation：

Field (auxiliary) shelf deployment plan, and installation of hardware，The installation and deployment of cluster management software，The installation and deployment of the distributed storage software，Test the network rate between the electron microscope data receiving end and the cluster storage，The network transmission plan between the electron microscope data receiving end and the cluster storage is adjusted to guarantee the safe and real-time synchronization of all kinds of electron microscope data to the cluster，Test overall storage speed and performance，Test the scheduling software and environment, and test and calculate the performance of single node and multi-node，Aging test of cluster node system，Auxiliary hardware inspection, and operation and maintenance，First time upgrade and regular maintenance of cluster management software，First time upgrade and regular maintenance of the distributed storage software。

Application software installation and maintenance：

Installation and maintenance of single particle application software，Single particle application software upgrade，Installation, maintenance and upgrade of other electron microscope applications，The training of Relion,cisTEM and EMAN2。

Daily operation and maintenance of electron microscope platform：

HPC architect is on site for support，Electron microscope application engineer is on site for support during cluster installation and deployment，During the cluster service period, a full-time HPC application engineer will be provided to remotely support all the standard services and agreed customized services listed above，During the cluster service period, HPC application engineer will provide on-site support to solve problems that cannot be solved remotely according to user’s requirements，During the cluster service period, HPC application engineer will provide on-site support to solve problems that cannot be solved remotely according to user’s requirements，During the cluster service period, electron microscope application engineer will provide on-site support to solve problems that cannot be solved remotely according to users' requirements。

Custom Offerings：

Other requirements and services。